In workers’ compensation, a successful treatment plan is based on prompt treatment by qualified providers and ongoing three-way communications among the patient, providers, and payer. When patients do not show up for medical appointments or are unable to effectively communicate with providers due to language barriers, the treatment plan breaks down, resulting in unnecessary delays and less that optimal care.
In both of these situations, getting injured workers timely, reliable service has been a challenge that can delay the progress of a claim and add significant costs. Consequently, One Call Care Transport + Translate has developed a solution: easy, reliable connection to a highly reliable network of contracted transportation and language service providers.